Axia 2001-00275-605 Five Year TelosCare PLUS SLA

Five-Year Support Coverage for Axia iQ Console Systems

The Five Year TelosCare PLUS SLA for the Axia iQ Console System 8-Fader Main Frame is a long-term service agreement designed to protect and support professional broadcast mixing environments. This plan ensures continued access to manufacturer-backed technical support for Axia iQ consoles, helping studios maintain consistent performance, system stability, and operational confidence over an extended period.

Built for Mission-Critical Broadcast Operations

Axia iQ consoles are widely used in live radio, production, and on-air broadcast facilities where downtime is not an option. This five-year TelosCare PLUS service agreement provides peace of mind by ensuring expert assistance is available throughout the lifecycle of the 8-fader main frame, supporting both daily operations and long-term system planning.

Direct Access to Axia Engineering Expertise

With an active TelosCare PLUS SLA, users gain priority access to Telos Alliance support engineers who specialize in Axia Audio over IP console systems. These specialists understand the surface-and-core architecture of the iQ platform and can assist with troubleshooting, configuration guidance, and operational best practices when issues arise.

Support for Scalable iQ Console Architectures

The Axia iQ 8-fader main frame is designed to scale up to larger control surfaces by adding expansion frames. This SLA remains valuable as systems grow, ensuring ongoing support for evolving console configurations that rely on QOR engines, Livewire+ AES67 networking, and modular surface components.

Long-Term Protection for Capital Investments

Broadcast consoles represent a significant investment, and a five-year support agreement helps safeguard that investment. This TelosCare PLUS plan supports proactive maintenance strategies, reduces risk associated with unexpected technical challenges, and helps engineering teams manage ownership costs over time.

Ideal for Facilities Planning Multi-Year Operations

This five-year SLA option is well suited for stations and production facilities that prefer predictable, long-term support coverage. It simplifies budgeting, reduces administrative overhead related to annual renewals, and ensures continuous access to Axia technical resources throughout the agreement period.