One-Year Support Coverage for iQ Fader Expansion Systems
The Axia 2001-00283-601 One Year TelosCare PLUS SLA is a manufacturer-backed service agreement designed to provide professional support coverage for the Axia iQ 8-Fader Expansion Frame. This plan ensures that broadcasters using expandable Axia iQ control surfaces have continued access to expert assistance for smooth daily operation.
Designed for Modular Broadcast Console Workflows
The iQ 8-Fader Expansion Frame allows facilities to scale their Axia iQ console systems as production needs grow. This TelosCare PLUS SLA supports that flexibility by covering the expansion hardware with dedicated service resources, helping engineers maintain reliability across modular console configurations.
Priority Access to Axia Technical Expertise
With TelosCare PLUS coverage, users receive priority access to Telos Alliance support professionals who specialize in Axia console systems. This includes faster response times and knowledgeable assistance for configuration questions, operational troubleshooting, and system-related concerns involving the iQ expansion frame.
Protection for Mission-Critical Control Surface Hardware
Broadcast consoles are central to live production, and unexpected downtime can disrupt operations. This one-year SLA helps protect the iQ 8-Fader Expansion Frame by ensuring manufacturer-authorized support is available when needed, reducing risk and simplifying maintenance planning.
Optimized for Professional Broadcast Environments
This service agreement is well suited for radio stations, network studios, production facilities, and installed broadcast environments that rely on Axia iQ control surfaces. It supports engineers who require predictable service coverage and direct access to Axia system specialists.
Official Telos Alliance Service with Defined Coverage
The Axia 2001-00283-601 TelosCare PLUS SLA is provided directly by Telos Alliance and applies specifically to the iQ 8-Fader Expansion Frame. Coverage is valid for one year, ensuring compatibility, continuity, and manufacturer-approved support throughout the term.