Five-Year Manufacturer Support for Axia iQ Expansion Control Surfaces
The Axia 2001-00285-605 Five Year TelosCare PLUS SLA is a long-term manufacturer service agreement designed to support the Axia iQ 6-Fader Expansion Frame with User Buttons. This plan provides five full years of official Telos Alliance support, helping broadcast facilities maintain stable, reliable operation of their expanded iQ console systems over an extended lifecycle.
Purpose-Built Coverage for iQ 6-Fader Expansion Frames
Axia iQ expansion frames are used to add additional faders and programmable user buttons to an existing iQ mixing console or iQ Core engine. This TelosCare PLUS SLA ensures that those added control surfaces remain fully supported by the manufacturer, covering operational questions, system behavior, and hardware-related concerns tied specifically to the expansion frame.
Direct Access to Telos Alliance Engineering Expertise
With this five-year service agreement, users gain access to authorized Telos Alliance technical support resources. Support is provided by teams with in-depth knowledge of Axia iQ hardware, firmware, and AoIP console architectures, allowing engineers to resolve issues more efficiently and with confidence in manufacturer-approved guidance.
Designed for Continuous Broadcast and Studio Operations
iQ 6-Fader Expansion Frames are commonly deployed in live radio studios, production rooms, and multi-operator environments where additional channels and user buttons are critical. This long-term SLA helps minimize downtime by ensuring consistent access to support throughout years of daily on-air use and evolving studio workflows.
Cost-Effective Long-Term Support Planning
A five-year TelosCare PLUS SLA is ideal for broadcasters seeking predictable support costs and reduced administrative overhead. Rather than renewing annually, facilities can secure extended coverage in advance, making it easier to plan budgets while maintaining uninterrupted manufacturer support for critical console expansion hardware.
Official TelosCare Coverage Matched to Axia Standards
This service agreement is provided directly by Telos Alliance and is aligned with Axia iQ product specifications. Coverage applies specifically to the iQ 6-Fader Expansion Frame with User Buttons, ensuring compatibility with supported configurations and long-term system reliability.