One-Year Manufacturer Support for Axia DESQ IP Broadcast Consoles
The Axia 2001-00313-601 One Year TelosCare PLUS SLA is an official manufacturer service agreement designed to support the Axia DESQ IP Console. This plan provides one full year of Telos Alliance technical support, helping broadcasters maintain reliable daily operation of their IP-based mixing console with direct access to factory-authorized expertise.
Purpose-Built Coverage for DESQ IP Console Systems
Axia DESQ IP consoles are compact, networked broadcast mixers commonly used in radio studios, production rooms, and voice studios. This TelosCare PLUS SLA ensures that the console remains fully supported, covering operational questions, configuration guidance, and system behavior related specifically to the DESQ IP platform.
Direct Access to Telos Alliance Technical Support
With this service agreement in place, users receive access to Telos Alliance support teams who specialize in Axia AoIP systems. These engineers understand DESQ IP hardware, software, and network integration, allowing faster issue resolution and accurate guidance when troubleshooting or optimizing console performance.
Designed for Daily On-Air and Production Use
DESQ IP consoles are often used in environments where uptime matters, including live broadcast and production workflows. This one-year TelosCare PLUS SLA helps reduce operational risk by ensuring that professional assistance is available whenever technical questions arise during the console’s active service period.
Ideal for New Installations and Annual Support Renewals
A one-year service plan is well suited for newly deployed DESQ IP consoles or facilities that prefer annual support renewals. It allows broadcasters to maintain flexibility while still benefiting from official manufacturer backing and predictable support coverage.
Manufacturer-Authorized Service Aligned with Axia Standards
Provided directly by Telos Alliance, this SLA aligns with Axia DESQ IP product specifications and approved configurations. Coverage applies specifically to the DESQ IP Console, ensuring compatibility with supported firmware and system designs.