Axia 2001-00356-605 Five Year TelosCare PLUS SLA

Five Year Manufacturer Support for Axia xSelector Systems

The Axia 2001-00356-605 Five Year TelosCare PLUS SLA is a long-term manufacturer service agreement designed to support the Axia xSelector Router Selector Node over an extended operational lifecycle. This plan provides five full years of professional technical support, giving broadcast facilities confidence that their routing control infrastructure remains supported well into the future.

Purpose Built Coverage for Router Selector Nodes

The xSelector Router Selector Node plays a critical role in managing source selection and routing control within Axia audio-over-IP systems. This TelosCare PLUS SLA ensures that engineers and system administrators have reliable access to expert assistance for configuration, operational questions, and system behavior related specifically to xSelector deployments.

Direct Access to Axia and Telos Alliance Expertise

This five-year service agreement connects users directly with Telos Alliance technical support teams who specialize in Axia AoIP architecture and control systems. Support is provided by manufacturer-trained engineers who understand xSelector workflows, networked audio routing, and approved system configurations, ensuring accurate and actionable guidance.

Designed for Continuous Broadcast Operations

Broadcast environments demand stable control systems that function reliably every day. The extended five-year TelosCare PLUS SLA helps minimize risk by providing consistent support throughout multiple operational cycles, reducing downtime and helping teams resolve issues quickly when routing control is essential to on-air operations.

Long-Term Planning for Professional Facilities

Choosing a five-year support agreement simplifies long-range budgeting and system planning. This SLA allows facilities to lock in manufacturer-backed support for the xSelector Router Selector Node without needing to renew annually, making it easier to manage maintenance strategies for large-scale Axia installations.

Aligned with Supported Axia System Standards

As an official TelosCare PLUS agreement, this plan aligns with supported Axia software revisions and hardware configurations. This ensures that guidance provided during the coverage period remains consistent with manufacturer recommendations and Axia system best practices.