Comprehensive Support Coverage for Pathfinder Core PRO Systems
This One Year TelosCare PLUS Service Level Agreement is designed specifically for the Pathfinder Core PRO Broadcast Controller, providing professional broadcast facilities with reliable manufacturer-backed support. It ensures your Pathfinder Core PRO system remains operational, supported, and protected throughout daily broadcast operations where uptime and system stability are critical.
Designed to Protect Mission-Critical Broadcast Infrastructure
Pathfinder Core PRO is often at the center of audio routing, GPIO control, and system logic within modern broadcast environments. This TelosCare PLUS SLA helps safeguard that infrastructure by giving broadcasters access to expert technical support, ensuring issues are resolved quickly before they impact on-air performance or studio workflows.
Direct Access to Telos Alliance Technical Expertise
With TelosCare PLUS coverage, users gain direct access to Telos Alliance’s experienced support engineers who understand the Pathfinder platform in depth. Assistance includes troubleshooting, configuration guidance, and system-level support tailored specifically to the Pathfinder Core PRO Broadcast Controller.
Minimizes Downtime in Live Broadcast Environments
Live radio and broadcast facilities cannot afford extended outages. This service agreement is designed to minimize downtime by providing responsive support during the coverage period. When issues arise, having an active SLA ensures faster response times and proven resolution paths from the manufacturer.
Ideal for Professional Studios and Networked Facilities
This one-year SLA is well suited for radio stations, production studios, network facilities, and educational broadcast environments using Pathfinder Core PRO for routing control, automation interfacing, and system logic management. It helps maintain operational confidence while supporting long-term system reliability.
Supports Ongoing System Maintenance and Stability
Regular use, system updates, and evolving workflows can introduce complexity over time. TelosCare PLUS coverage helps operators maintain system stability by providing guidance and support as their broadcast environment grows or changes.