Axia 2001-00515-605 Five Year TelosCare PLUS SLA

Extended Support Coverage for Pathfinder Core PRO Systems

The Axia 2001-00515-605 Five Year TelosCare PLUS SLA is a long-term service and support agreement designed specifically for the Pathfinder Core PRO Broadcast Controller. This plan provides broadcast engineers and network operators with extended protection, expert assistance, and predictable support costs over a full five-year period, ensuring critical routing and control infrastructure remains fully supported.

Designed for Mission-Critical Broadcast Operations

Pathfinder Core PRO systems often sit at the heart of complex broadcast workflows, managing routing logic, GPIO control, and system automation across studios and facilities. This TelosCare PLUS service level agreement is built for environments where uptime, rapid response, and expert technical guidance are essential to daily operations and long-term system reliability.

Direct Access to Manufacturer-Level Expertise

With this five-year TelosCare PLUS plan, users gain priority access to Axia and Telos Alliance technical support teams who are deeply familiar with Pathfinder Core PRO architecture. This ensures faster diagnosis, accurate troubleshooting, and clear guidance when addressing configuration questions, system updates, or unexpected operational issues.

Long-Term Cost Predictability and Peace of Mind

By securing five years of coverage in advance, broadcasters can better manage budgets while reducing the risk of unplanned support expenses. This SLA helps protect investments in Pathfinder Core PRO by ensuring ongoing access to software updates, technical assistance, and system knowledge throughout the service term.

Support That Scales With Complex Facilities

Large broadcast facilities, networked radio operations, and multi-studio environments benefit from consistent support coverage that aligns with evolving system demands. TelosCare PLUS is structured to support both routine maintenance and more advanced technical needs as Pathfinder Core PRO deployments expand or change over time.

Confidence in System Longevity and Stability

This extended service agreement reinforces long-term operational stability by pairing Pathfinder Core PRO hardware and software with dedicated manufacturer-backed support. It is an ideal solution for broadcasters who rely on Pathfinder as a core control platform and want assurance that expert help is always available.