Five-Year Support Coverage for Axia Rackmount Control Panels
This Five Year TelosCare PLUS Service Level Agreement provides extended support coverage for Axia 15-Button Film-Cap Switch Panels in rackmount configurations. It is designed to protect your broadcast control hardware over a long service life, ensuring continued reliability in mission-critical studio and control room environments.
Long-Term Protection for Broadcast Infrastructure
TelosCare PLUS coverage helps safeguard your investment by extending manufacturer-backed support well beyond the standard warranty period. With five years of coverage, engineering teams gain predictable support costs and reduced risk of unexpected downtime related to hardware issues.
Priority Access to Manufacturer Support Resources
This SLA grants access to Telos Alliance technical support resources for troubleshooting, configuration guidance, and product-related assistance. Having direct support from the manufacturer helps speed resolution times and keeps broadcast operations running smoothly.
Ideal for Mission-Critical Studio and Facility Installations
Rackmount 15-button Film-Cap switch panels are commonly used for routing commands, logic triggers, and studio control functions. Keeping these panels protected under a long-term SLA is especially important in facilities where uninterrupted operation is required for live production and automation workflows.
Built for Axia AoIP Control Panel Environments
This service agreement is tailored specifically for Axia hardware operating within the Livewire and AoIP ecosystem. Coverage aligns with professional broadcast requirements and supports long-term deployment strategies in studios, master control rooms, and technical operations centers.
Predictable Maintenance Planning Over Five Years
By securing five years of TelosCare PLUS coverage upfront, facilities can simplify maintenance planning and budgeting. This approach reduces lifecycle uncertainty and supports consistent system performance over extended operational timelines.