Axia 3001-00058-605 Five Year TelosCare PLUS SLA

Five-Year Manufacturer Support for IP Audio on Windows Systems

This Five Year TelosCare PLUS Service Level Agreement is designed for the Axia IP-Audio Driver for Windows with 8 I/O in the OEM version, providing long-term manufacturer-backed support for professional broadcast and audio-over-IP environments. It ensures that Windows-based systems running Axia IP-Audio drivers remain supported, stable, and ready for continuous operation in mission-critical workflows.

Reliable Audio-over-IP Integration for Broadcast Workstations

The Axia IP-Audio Driver for Windows allows compatible software and hardware to send and receive multiple channels of live audio over AoIP networks. This TelosCare PLUS agreement supports installations where Windows workstations serve as playback engines, automation systems, or audio sources and destinations within Axia-based networks, helping maintain consistent performance across the system lifecycle.

Direct Access to Telos Alliance Technical Expertise

With active TelosCare PLUS coverage, users gain access to manufacturer-authorized technical support from engineers experienced with Axia IP-Audio drivers and AoIP system design. This support can assist with driver configuration, network audio performance, compatibility questions, and system optimization in professional broadcast environments.

Long-Term Coverage That Reduces Operational Risk

A five-year SLA provides extended protection for facilities that rely heavily on Windows-based IP audio endpoints. This long-term coverage helps reduce downtime risks, supports ongoing system maintenance, and ensures continuity for broadcast facilities that require predictable support planning and stable software operation.

Designed for OEM and Embedded Broadcast Applications

This SLA is specifically matched to the OEM version of the IP-Audio Driver for Windows with 8 input and 8 output channels. It is well suited for system integrators and manufacturers deploying Axia IP audio capabilities within turnkey broadcast systems, ensuring consistent manufacturer support throughout extended deployment cycles.

Protects Critical AoIP Infrastructure Investments

Audio-over-IP drivers play a key role in modern broadcast infrastructure. TelosCare PLUS coverage helps protect that investment by ensuring continued access to updates, expert guidance, and support resources that keep Windows-based AoIP systems aligned with operational demands and evolving broadcast standards.