One-Year Manufacturer Support for Pathfinder Core PRO VM
This One Year TelosCare PLUS Service Level Agreement is designed for the Axia Pathfinder Core PRO Virtual Machine License, providing manufacturer-backed support for critical broadcast control and routing environments. It ensures that facilities using Pathfinder Core PRO VM have reliable access to professional assistance, software updates, and system expertise throughout the coverage period.
Built to Support Broadcast Control and Routing Operations
Pathfinder Core PRO VM plays a central role in managing GPIO logic, routing commands, and automation across modern broadcast facilities. This TelosCare PLUS SLA helps protect that control layer, supporting stable operation in radio studios, network facilities, and multi-room broadcast installations where reliable system control is essential.
Direct Access to Axia and Telos Alliance Expertise
With an active one-year TelosCare PLUS agreement, users gain access to Telos Alliance technical support engineers who specialize in Axia Pathfinder systems. This support can assist with configuration questions, troubleshooting, system behavior, and integration with other Axia and Telos Alliance AoIP products used throughout the broadcast workflow.
Short-Term Coverage That Maintains Operational Confidence
A one-year SLA is ideal for facilities that want manufacturer support without committing to a longer-term contract. It provides peace of mind during system upgrades, new deployments, or transitional periods, helping engineering teams maintain smooth operations while planning future infrastructure decisions.
Optimized for Virtualized Broadcast Environments
This SLA is tailored specifically for the Pathfinder Core PRO Virtual Machine License, making it well suited for virtualized and server-based broadcast systems. It supports facilities that rely on VM infrastructure for flexibility, scalability, and centralized management of routing and control logic.
Protects Essential Broadcast Infrastructure Investments
Pathfinder Core PRO VM often serves as the backbone of studio and facility-wide control systems. TelosCare PLUS coverage helps protect that investment by ensuring access to manufacturer support, keeping systems reliable and responsive to the demands of daily broadcast operations.