Five-Year Manufacturer Support for Pathfinder Core PRO VM
This Five Year TelosCare PLUS Service Level Agreement is designed specifically for the Axia Pathfinder Core PRO Virtual Machine License, providing long-term manufacturer-backed support for mission-critical broadcast control systems. It ensures that facilities running Pathfinder Core PRO VM have consistent access to expert assistance, software updates, and system guidance over an extended service period.
Purpose-Built for Broadcast Control and Routing Systems
Axia Pathfinder Core PRO VM is widely used for managing GPIO logic, routing control, and system automation across complex broadcast environments. This TelosCare PLUS SLA supports those workflows by protecting the core control layer of your facility, helping maintain stable operation in radio studios, network operations centers, and multi-room broadcast installations.
Direct Access to Telos Alliance Technical Expertise
With an active five-year TelosCare PLUS agreement, users gain priority access to Telos Alliance support engineers who specialize in Axia Pathfinder systems. This includes help with configuration, troubleshooting, software behavior, and integration with other Axia and Telos Alliance products in IP-based broadcast infrastructures.
Long-Term Coverage That Reduces Operational Risk
A five-year SLA provides predictable, long-term support planning while minimizing the risk of unexpected downtime. By keeping support active across multiple years, engineering teams can focus on system performance and expansion instead of short-term coverage renewals, making it easier to manage large or distributed broadcast facilities.
Designed for Virtualized Broadcast Environments
Because this SLA is intended for the Pathfinder Core PRO Virtual Machine License, it aligns well with modern virtualized and server-based broadcast deployments. It supports facilities that rely on VM infrastructure for scalability, redundancy, and centralized management of routing and control logic.
Protects Investment in Mission-Critical Broadcast Infrastructure
Pathfinder Core PRO VM often serves as the backbone of studio control and routing logic. TelosCare PLUS coverage helps protect that investment by ensuring continued access to manufacturer support, keeping systems reliable as operational demands grow and studio workflows evolve.