Five-Year Support Coverage for Altus Virtual Console Systems
The Axia 3002-00114-605 Five Year TelosCare PLUS SLA Buyout is a long-term support agreement designed specifically for Altus Base License deployments. This plan provides extended technical support and software assurance for facilities relying on the Altus virtual console as a critical part of their broadcast or production infrastructure.
Designed for Long-Term Operational Confidence
This TelosCare PLUS buyout delivers five full years of coverage in a single purchase, making it ideal for organizations that want predictable support costs and uninterrupted service. It ensures that Altus systems remain supported throughout their operational lifecycle without the need for annual renewals or recurring subscription management.
Direct Access to Expert Technical Support
With TelosCare PLUS coverage, users gain access to Telos Alliance technical support specialists who understand Axia and Altus systems in depth. This includes assistance with configuration questions, troubleshooting, and operational issues, helping engineering teams resolve problems quickly and keep studios on the air.
Software Updates and System Protection
The Five Year TelosCare PLUS SLA includes access to eligible software updates and maintenance releases for the Altus Base License. This helps ensure compatibility with evolving IP audio environments and keeps the virtual console platform aligned with current performance and reliability standards.
Optimized for Professional Broadcast Environments
This SLA is well suited for radio stations, network facilities, and production environments where Altus is deployed as a core mixing solution. By pairing the Altus Base License with long-term TelosCare PLUS coverage, organizations can plan system deployments with confidence and minimize operational risk.
Simplified Licensing and Budget Planning
As a buyout agreement, this five-year SLA simplifies procurement and budgeting by locking in support coverage upfront. It eliminates annual renewal cycles while still delivering the same level of professional support and software assurance expected from TelosCare PLUS.