Clear-Com GEN-IC-ESS-24U-Y Gen-IC Virtual Intercom

Efficient Intercom Solutions for Global Team Communication
The Gen-IC Virtual Intercom Essential package offers a year-long subscription for up to 24 clients, enabling 24-channel partyline deployments over the internet without the need for dedicated intercom hardware. This cloud-hosted service by Clear-Com provides flexibility and scalability, supporting users across mobile devices and desktop platforms with robust communication tools.

Seamless Mobile and Desktop Integration for Users
With compatibility for Agent-IC mobile and Station-IC desktop clients, Gen-IC allows users to transform their smartphones, tablets, and computers into professional-grade intercom systems. Each channel comes equipped with intuitive talk, listen, and level controls, ensuring streamlined communication for various operational needs. Visual call signals and device notifications enhance user experience, making this service ideal for dynamic team setups.

Innovative Network Technology for Reliable Performance
Leveraging Clear-Com’s patented I.V. Core decentralized network mixing technology, Gen-IC delivers consistent, low-latency audio performance. All incoming audio is converted into Ethernet streams and intelligently routed to virtual clients for seamless integration and optimal clarity. Hosted in global data centers, this service eliminates the need for specialized networking equipment, ensuring accessibility for all users.

Adaptable Audio Transport for Variable Network Conditions
The Gen-IC Virtual Intercom employs the Opus codec to achieve low-latency, high-quality audio transmission. Supporting interface ports with adjustable frequency responses of 12kHz or 20kHz, Gen-IC optimizes data rates, bandwidth, and latency to adapt to available network infrastructure. This ensures uninterrupted communication, even under fluctuating network conditions.

Scalable Deployment for Growing Communication Needs
For larger teams, multiple Gen-IC subscriptions can be linked to increase capacity or support geographically dispersed users. The Link Group feature designates a leader instance to manage configurations and ensure continuity during operations. This scalability also facilitates seamless integration with on-premises systems using LQ interfaces for hardware bridging.

User-Friendly Configuration and Administration Tools
The Core Configuration Manager (CCM) interface simplifies the setup and management of Gen-IC systems. This browser-based tool allows administrators to configure Link Groups, assign channels, and monitor system status. Additionally, the SkyPort Administration Portal provides self-service capabilities, enabling customers to manage subscriptions, distribute credentials, and oversee virtual client roles effortlessly.