Clear-Com SVC-FAT Service: Factory Acceptance 1st Day Charge

Factory Acceptance Testing for Custom System Verification
The Clear-Com SVC-FAT is a daily service charge for factory acceptance testing, providing customers with the opportunity to validate their communication system prior to shipment. This service includes comprehensive setup, configuration, and functional testing based on the customer’s exact system requirements, ensuring the solution is built and operating to specification before it leaves the factory.

Pre-Shipment System Setup and Configuration
Every communication environment has unique demands, and the SVC-FAT service is tailored to meet those expectations. Clear-Com engineers configure the system in a factory setting to match the customer's required design, including matrix port assignments, device linking, and interface routing. This pre-deployment validation allows teams to confirm system architecture, speed up deployment timelines, and reduce post-delivery adjustments.

Includes Evaluation Reports for System Confirmation
As part of the service, Clear-Com provides detailed testing documentation outlining system performance, configuration parameters, and validation results. These evaluation reports give stakeholders a clear overview of how the system was built and how it performed during testing. This is especially useful for integrators and end users who require documented verification for internal or external sign-off processes.

Recommended for Complex or Large Matrix Systems
For installations involving extensive port counts or multi-device integration, factory acceptance testing becomes critical. Clear-Com recommends adding an extra day of testing for every 64 matrix ports to allow sufficient time for configuration and validation. This helps ensure every part of the system—from user panels to audio paths—is operating as intended across all endpoints.

Supports Faster Deployment and Reduces Onsite Rework
Having a system arrive fully configured and verified reduces installation time and minimizes the potential for field-based troubleshooting. The SVC-FAT service enables quicker commissioning by resolving any configuration concerns before the system arrives at the installation site. It also reduces risk by identifying and correcting any issues in a controlled environment.

Pairs with Optional Onsite or Remote Training Services
Customers who require system training can add training days using the Clear-Com SVC-FTRN-xx service. This is a valuable addition for teams new to the platform or integrators preparing to support large-scale communications environments. The combination of FAT and training ensures both the technology and the team are ready for deployment.