Clear-Com SVC-REM6-AE Remote Configuration Charge

Enable Remote Configuration Support for Your Clear-Com System
The Clear-Com SVC-REM6-AE is a remote configuration service that provides six hours of technical support from Clear-Com engineers, enabling remote setup, programming, or reconfiguration of your intercom system. This service is ideal for teams needing expert assistance with software updates, system optimization, troubleshooting, or complete remote deployment—especially when in-person support isn’t practical or time-efficient. With this service, your team gains access to certified Clear-Com support professionals who can help you get the most out of your communication setup.

Designed for Remote Access System Setup and Adjustments
This service allows Clear-Com technicians to remotely access your system to perform setup tasks including configuration of roles, assignments, IFB routing, IP settings, and user profiles. Whether you’re installing a new system, making changes to an existing layout, or reprogramming settings after a system reset, the six-hour service window provides ample time for targeted, high-impact technical work. All remote work is performed using secure access protocols, ensuring system safety while providing expert-level support.

Ideal for IP-Based Intercom and Networked System Optimization
For intercom systems deployed across IP networks—such as Arcadia, Eclipse HX, LQ, or FreeSpeak II—remote configuration can help address complex signal paths, VLAN structures, or role-based assignments. This is especially useful for broadcast centers, theaters, live production environments, or houses of worship that rely on tightly integrated systems. Instead of navigating setup alone, this service provides step-by-step assistance from the Clear-Com team to help align your configuration with real-world requirements.

Eliminate Delays with Direct Access to Clear-Com Support Engineers
By purchasing the SVC-REM6-AE service, you skip the back-and-forth of basic support requests and are connected directly to the engineering team. These sessions are scheduled in advance and tailored to your project scope, ensuring that the six hours are used efficiently and productively. Whether you’re deploying remotely, managing a hybrid workflow, or updating firmware across a complex network, expert assistance ensures you get it right the first time.

Maximize System Performance Without On-Site Service Calls
With this remote configuration support, there’s no need to bring in technicians or fly in outside help. Your team benefits from professional-grade system tuning, performed remotely, saving travel costs and downtime. This is especially valuable when time is limited and system uptime is critical. From setting up control interfaces to adjusting port routing, the Clear-Com team guides your configuration without interrupting the rest of your operations.

A Cost-Effective Resource for Integrators and System Administrators
For integrators managing multiple projects or administrators maintaining large Clear-Com networks, this remote configuration block offers a predictable, billable service window that can be applied to various stages of a deployment. It’s also an ideal add-on for facilities undergoing expansion or technical upgrades that require manufacturer-level involvement without committing to a full on-site service agreement.